FAQ

Welcome to Inquire Us!

led strip
led strip application

1.Can you accept OEM or ODM orders?

Yes,as an experienced and professional LED light manufacturer,OEM and ODM both are OK for us .

2.Can we do customized label ?

Yes ,we accept customized label without MOQ.

3.Can you provide a complete set of accessories?

Yes,we can also provide adapter,dimmer,controller,connector and so on.

4.How do you make the products testing?

We insist on 100%-passed testing before shipment.

5. Do I need solder when receive the lights? Does it come with instruction?

You needn’t solder when you receive the lights, in the package it will have instrcution paper.

6.What about the lead time?

For order under 50 sets, we can ship in 7 days after payment made. for order more than 100 sets, we can ship in 12 days after payment made.

7. Do you offer guarantee for the products?

We offer 1 to 2 years warranty,depending on different types of products.

8.Can I place order directly?

You can click start order, choose specification and quantity, then fill your delivery address and phone number, confirm your order, make payment, we can arrange delivery in 2 working days once received payment.

9.What are payment terms for new customers?

10.How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Ship air to door takes around 15 days.

11.How to proceed an order?

12.Do you have any MOQ limit for led light order?

Low MOQ, 1pc for sample checking is available